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Privacy Policy

At Abernook, we take issues of privacy seriously.  We want your experience shopping with us to be enjoyable and hassle free.  During the order process or when creating an account, we collect your name, address, phone number, email, credit card numbers and other personal information.  This information is collected to facilitate your purchase and is not shared with anyone other than the companies that assist in processing of your order, such as banks and shipping companies. 

We use the email address and contact information you've provided to send you updates about the status of any order you have placed.  Your information will not be sold or provided to any other party.  With your permission, we may also use the information to send you email or postal mail about special offers.  You can choose that we not contact you by selecting the appropriate options in your on-line account or by notifying us in writing or by phone at:

Abernook, LLC

Barrington, IL 60010

Phone: (800) 683-0027
Fax:

Security

We use all means at our disposal to safegard the information you have provided using the latest technology.  Our website uses Secure Socket Layers (SSL) to encrypt information sent between our servers and your browser.  SSL is the encryption method generally used by all on-line stores, banks and other websites that require secure transactions.  Additionally, our servers are housed in a secure, access controlled location.  You'll know that you are using an SSL secured connection when you see a lock (or other security symbol) on the bottom bar of your browser.

The Abernook.com website is designed to put the your browser in “secure mode” only at times when you are accessing or entering personal information such as your name, address or credit card information.  When you checkout or if you are an existing customer logging into your account, the Abernook.com website forces your browser into secure mode. 

Cookies and IP Addresses

A cookie is a small piece of data stored on your computer to allow our web server to indentify you and distinguish you from all the other users of our store.  A session cookie is a temporary cookie that does not store any permanant files or information on your computer and it is removed from your computer's memory when you close your browser.  A permanant cookie stores small files of information on your computer that the webserver can access from visit to visit to identify you.  Abernook.com does not store any personally identifiable information in either session or permanant cookies.  Cookies we use are to distinguish you from other vistors to our site.

We use cookies and ip addresses to track the usage patterns of our visitors to improve the design of our website and the products we offer.  Once you leave our website, nothing else is tracked.

Updates

This is the most recent version of the Abernook.com privacy policy which may change from time to time.  This version of our policy replaces all previous policies and applies to all information collected in th past.  Any time our policy changes, we will post it on our website.  The privacy policy was last updated 7/27/2005.

 



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