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HOW TO ORDER

Order Online

On any product page, you may order directly from our Web site.  Select the quantity of the products you wish to purchase, and click the   ADD TO BAG   button. In some cases, the item comes in multiple sizes or colors and you may also need to select from a list of available options.

When you are done adding items to your bag, use the     PROCEED TO CHECKOUT     button to finalize your order.

The Abernook website supports Microsoft Internet Explorer®, Netscape Navigator® and other modern web browsers which use the Internet Standard: Secure Socket Layers (SSL) to ensure your credit card information is kept private and secure.


Ordering By Phone

If you are unfamiliar with ordering using the web, you can also call and place your order with one of our customer service representatives. Our ordering and customer service switchboard is available:

Monday through Friday from 9:00am until 5:00pm Central Standard Time

If all our representatives are helping other customers you have the option of leaving a message and someone will call you back as soon as possible.

When calling, in addition to Item Number and Name of the items you are ordering, you'll need to provide your name, address, phone number and payment information to the customer service representative. Abernook accepts the payment methods listed below:

Visa, MasterCard, Discover & American Express
  (* unfortunately we do not ship orders COD)

Abernook Phone Orders: (800) 683-0027


Ordering by Fax

If you receive the Abernook catalog in the mail, fill out the order form and fax it to us at:

Abernook Customer Service FAX Number:

Our order processing and shipping departments are available from 9:00am to 5:00pm Central Standard Time to process your order. Orders received before 3pm can be processed the same day based on inventory availability.

If you have a rush order or special request call us at (800) 683-0027 and we will do our best to accomodate you.


Ordering by Mail

You may also mail your order to us using the order form in the catalog. Send your order form and payment information to:

Abernook, LLC

Barrington, IL 60010



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